Shipping policy

Spellbound Scents Shipping Policy

We take pride in delivering our magical creations to you with care and efficiency. Here's everything you need to know about our shipping process:

1. Processing Time:  

   Once your order is placed, we aim to process it within 1–3 business days. Each candle is handcrafted, ensuring the highest quality for every item.

2. Delivery Time:  

   Shipping times vary based on your location:  

   UK: Standard delivery takes 3–5 business days.  

  

3. Shipping Costs:  

   Shipping costs are calculated based on your location and order size. Enjoy *free UK shipping* on orders over £50.

4. Eco-Friendly Packaging:  

   At Spellbound Scents, sustainability matters. Your order will arrive in beautiful, eco-friendly packaging, minimizing waste while preserving the luxury experience.

5. Order Tracking:  

   You will receive a tracking link via email once your order has been dispatched. Feel free to follow the progress of your package in real time.

6. Returns & Exchanges:  

   If your order arrives damaged or doesn't meet your expectations, we’re here to help! Please contact us within 14 days of receiving your order.

7. Contact Us:  

   Have questions or need assistance? Drop us an email at [your email address] or DM us on TikTok. We're happy to help!